Patient Rights and Responsibilities
Patient Rights and Responsibilities
In accordance with Article 4(3) of the Medical Service Act and Article 1-3 of its Enforcement Rules, we provide the following information on patients' rights and responsibilities.
Patient Rights
- Right to receive medical care — Patients have the right to receive appropriate health and medical services to protect and promote their health, may not have their health-related rights infringed on grounds of gender, age, religion, social status or economic circumstances, and medical personnel may not refuse treatment without just cause.
- Right to know and to self-determination — Patients have the right to receive a full explanation from the attending physician, nurse or other staff about their condition, treatment methods, whether they are the subject of medical research, organ transplantation, expected outcomes including side effects, and medical costs; to ask detailed questions; and to decide whether to give consent.
- Right to confidentiality — Patients' physical and health-related confidentiality and privacy in connection with treatment may not be infringed, and medical personnel and medical institutions may not disclose or publish such information except with the patient's consent or in cases prescribed by law, such as criminal investigations.
- Right to request consultation and mediation — Patients may request consultation and mediation from the Korea Medical Dispute Mediation and Arbitration Agency and other bodies to resolve disputes related to medical services.
Patient Responsibilities
- Duty to trust and respect medical personnel — Patients should accurately inform medical personnel of their health-related information, and trust and respect the treatment plan of medical personnel.
- Duty not to obtain treatment by improper means — Patients must identify themselves before treatment and must not obtain treatment by false or improper means, such as using another person's name.
Non-covered Service Fees
Non-covered service fees are posted in the clinic in accordance with Article 45 of the Medical Service Act and can also be viewed on the Health Insurance Review and Assessment Service's non-covered fee information page. For questions about fees, please call 02-533-1888.